FAQ

BitBloom specializes in crypto investments, including participation in private sales and seed rounds of promising blockchain projects, as well as providing investment solutions and educational resources for our clients.

To get started, register on our website, create an account, and top up your balance. After that, you can choose your preferred investment plan and monitor your progress in your personal account.

You can contact support via the form on our website or through the email provided in the contacts section. We guarantee quick and qualified assistance with any questions related to our platform.

To withdraw funds, go to your personal account, select the "Withdraw Funds" section, specify the amount, and choose your preferred withdrawal method. Follow the instructions to confirm the transaction.

We offer convenient withdrawal methods compatible with all popular cryptocurrency networks.

The minimum withdrawal amount is $30 and $50 for cryptocurrencies.

You can request withdrawals without any limit on the number of requests, but each transaction will be processed individually.

Withdrawal requests are usually processed within 24-48 hours, excluding weekends and holidays.

If you haven't received your funds within the specified time frame, please contact support to investigate the issue.

You can cancel a withdrawal request if it has not yet been processed. To cancel a request, go to the transaction history and select the cancel option for the corresponding request.

If you forgot your password, use the "Forgot Password?" feature on the login page. Follow the instructions to reset your password, which includes verifying your email.

We recommend using strong, unique passwords, enabling two-factor authentication, and regularly updating your credentials. Also, ensure the security of your device and use reliable antivirus programs.

In your personal account, go to the "Security Settings" section and choose the option to enable two-factor authentication.

Immediately contact support through official channels. We will help you restore access and take necessary measures to secure your account.

To change your email address, log in to your personal account and update your email in the "Settings" section.

We implement strict security measures, including data encryption, regular security audits, and compliance with international privacy and data protection standards.

Contact support and be ready to provide proof of identity, such as an ID, for verification and account recovery.

Always check the URL in your browser's address bar when logging in, avoid clicking on suspicious links, and never share your login credentials.

We offer 4 investment plans with varying returns and terms. Details of each plan are available on our website in the "Investments" section.

Yes, our platform allows for investments in various cryptocurrencies and participation in early-stage funding of crypto projects.

You can monitor all your investments and their profitability through your personal account on our website, where detailed statistics and transaction history are available.

Our referral program includes 7 levels. Detailed information is available in the "Investments" section of our website.

To improve your status, increase the turnover of your structure and your active deposit. As you reach new thresholds, you will automatically advance to a higher level, increasing your referral earnings.

Yes, you can start at the first level without an active deposit. This allows you to earn commissions without initial investments.

In the BitBloom referral program, you can earn various bonuses. The referral program offers percentages from your referrals' deposits at different levels. The matching bonus provides additional income from your partners' earnings. There is also a structural bonus for achieving a certain network turnover.

The percentages vary from 0.5% to 5%.